Privacy Policy

EasyRTM is committed to protecting your privacy and ensuring the security of your personal and health information. This privacy policy explains how we collect, use, share, and protect your information when you use our Remote Therapeutic Monitoring platform.

Information We Collect

Personal Information

We collect personal information that you provide to us, such as:

• Contact information (name, email address, phone number)
• Professional information (for healthcare providers)
• Account login credentials
• Demographic information

Health Information

As a healthcare solution provider, we collect health information from patients, including:

• Medical history and current health conditions
• Treatment information
• Therapeutic monitoring data from connected devices
• Health metrics and progress reports

Usage Information

We automatically collect information about how you interact with our platform:

• IP address and device information
• Browser type and settings
• Platform usage patterns and activity
• Log data and analytics information

How We Use Your Information

We use your information for the following purposes:

• Providing and improving our Remote Therapeutic Monitoring services
• Facilitating communication between healthcare providers and patients
• Processing and analyzing health data to support therapeutic monitoring
• Sending important notifications and updates about your care
• Ensuring compliance with healthcare regulations and standards
• Improving and optimizing our platform
• Responding to your inquiries and providing customer support

HIPAA Compliance

As a healthcare technology provider, EasyRTM is committed to maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA). We implement physical, technical, and administrative safeguards to protect your Protected Health Information (PHI) as required by HIPAA.

When we handle PHI, we do so in accordance with Business Associate Agreements (BAAs) with covered entities, and we only use and disclose PHI as permitted by these agreements and HIPAA regulations.

Information Sharing

We may share your information in the following circumstances:

• With healthcare providers authorized to access your health information
• With third-party service providers who assist us in operating our platform
• When required by law or in response to legal process
• To protect the rights, property, or safety of EasyRTM, our users, or others
• In connection with a business transaction, such as a merger or acquisition

We require all third parties that receive or process personal information on our behalf to respect the confidentiality and security of your information.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and audits
• Employee training on data security and privacy
• Secure data backup and recovery procedures

While we take reasonable steps to protect your information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Accessing and receiving a copy of your information
• Correcting inaccurate information
• Requesting deletion of your information
• Restricting or objecting to certain processing activities
• Withdrawing consent (where applicable)
• Data portability

To exercise these rights, please contact us using the information provided below. Please note that some of these rights may be limited when we have compelling legitimate grounds or legal obligations to maintain the information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

Email: privacy@easyrtm.com
Phone: (609) 994-0000
Address: EasyRTM, Inc., 123 Health Tech Drive, Suite 200, Princeton, NJ 08540